Blog/Product
5 things every PM should know

5 things every PM should know

As a Product Manager, you're an integral part of the business. You're responsible for building products and putting together a great team. You need to know how to impact the business and use data. What does all of this mean? Well, let's break it down: 1. How to build...

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Should we use NPS?

Should we use NPS?

This question keeps cropping up on calls I have with startups looking to improve their user's experience... and I have a somewhat love-hate relationship with NPS. Let's first go through why I don't like NPS.   Why I don't like NPS 1. The interpretation of the...

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Collecting feedback in B2B SaaS

Collecting feedback in B2B SaaS

You need a constant stream of feedback from your customers. In B2B SaaS there are 3 ways to collect that feedback… and my favourite is number 3: 1. The Sales Team 2. One-on-One calls with Customers 3. In-Product feedback If you can do all three, you’ll have a gold...

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Your biggest competitor is a spreadsheet

Your biggest competitor is a spreadsheet

If you're a SaaS startup, odds are your biggest competitor is Microsoft Excel. Think about it: people don't buy the problem, they buy your solution. That means if your product doesn't solve their problem better than a custom spreadsheet they've created themselves or...

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Liquid Death valued at $700m – Positioning Success!

Liquid Death valued at $700m – Positioning Success!

Liquid Death, a startup that sells water in beer cans, has just been valuated at $700million with its latest round. Liquid Death Mountain Water is literally water from the Austrian alps... in a can! Anyone could have thought of this idea but the Product is far more...

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So, I’ve built a Chrome extension

So, I’ve built a Chrome extension

So, I've built a Chrome extension that organises my favourite websites into a quick-access list... It's called 🍅 ketchup 🍅 and it's super helpful to open a group of websites at once and see what's happening in the world a couple of times a day......

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Frame of mind to prioritize a redesign

Frame of mind to prioritize a redesign

A redesign is a perfect exercise to rethink parts of the experience:- what does not feel right;- what's off-brand;- what could respond better;- all those micro-interactions (which never get to be prioritised); The challenge at early-stage is how much effort to put...

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Growth for Ferry

Growth for Ferry

(Ferry is one of my clients in the EV space) Use of Electric Vehicles is still very low… And Ferry is determined to change that by helping more people drive an EV this year! ⚡️🚗🛵 The first few deliveries have been quite thrilling and they...

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Murphy’s law

Murphy’s law

This Murphy guy must have been really fun to be around!! 😅 In any Product launch we always expect Murphy’s First law to be true at some point… When it doesn’t? it still not a calm situation because of Law 5 🤷🏻‍♂️ So yeah,...

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Flintstoning

Flintstoning

Let’s face it: if you’ve built a product you know that many times there are things that you’ll have to do manually or else you’ll never launch. And that’s called Flintstoning. Flintstoning is when your product or startup itself lacks a feature, BUT, you can make up...

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It’s mostly about what others are saying about you

Here's how most B2B SaaS selling works: - "Go with [X]. I work with them and they're great!" - "I haven't used them, but I've heard good things about them" - "I know the CMO there, want an intro?" It's mostly about what others are saying about you. That's exactly why...

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Cohere website teardown

Cohere website teardown

Looking at cohere.so today. This is a very good homepage!! but there are 3 things which they can improve to make their homepage experience even better: 1. Improve the position of the items in the hero section;2. Bring the value more into focus overall;3. Explain the...

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Who’s it for? and What’s it for?

Who’s it for? and What’s it for?

Two very important questions to ask yourself.They are more important than your actual product features.👇 As a Founder/Marketer/Product Manager, these are 2 of the most important questions you need to have a very clear answer for. 👉 Who's it for?Who are...

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Stop confusing your audience

Stop confusing your audience

This 42 second video can change a lot for many products. Perspective is very important when you realise that your users just want to solve a problem they have and get their jobs done. Help them see that your product solves their problem, show how, and say it in the...

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When the Founders know their numbers

It helps when the product is good and the Founders know their numbers! Yesterday had a call with a CEO and I asked him "So tell me more about you... what do you do?" ... And he was like "We do THIS for THIS segment and our ARPU is X, the LTV is Y, the CAC is minimal...

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How I would improve TidyCal’s homepage

How I would improve TidyCal’s homepage

TidyCal is a great alternative to Calendly but their landing page could be a bit better!So here's a different take on the homepage. My formula for above the fold:1. Headline: What's unique2. SubText: How you achieve that3. Visual: Show the product4. Next: Give a...

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