Helping early-stage SaaS startups get to the next stage faster.
Read through the stories of successful products:
From Idea to MVP for Automotive Mobile App
Together with the founding CEO, I took the product from idea to MVP. Defined the product strategy and requirements, developed the roadmap, built the product organisation, recruited the product teams, and took the product to market in record time. Continued to lead design, development and product management and increased MAU for the product by 30%+ month on month. Helped raise $4 million in seed finance.
Saved €XXm through Product-Led Growth
Increased the Vodafone Malta mobile app adoption by 249% and the mobile app NPS score by 36 points over 6 months. Additionally, helped to reduce calls going to the call centre by 13.7% through the enablement of self-care functionality for customers via the mobile app and website. This was all done through in-product growth to increase Vodafone’s app penetration, feature usage, and revenue, as well as retain users and reduce churn.
Strategy and Building the Team for EdTech startup
As a fractional Chief Product Officer I developed Veria’s product strategy and roadmap. We created an effective product positioning and brand identity, which then was translated into a persuasive pitch deck that communicated the company’s unique selling points to potential investors. Also assembled and led a top-performing remote product team and initiated the development of the platform. Through this, Veria was able to establish a strong foundation for continued growth and success in the EdTech market.
(stealth)
Building a user-friendly Chrome Extension
As the founder and creator of Ketchup, I developed the Chrome extension as a simple way for users to manage their most frequently visited websites and to open them all at once. Today, Ketchup has gained traction and is being used by various users worldwide as a more efficient alternative to the bookmarks bar. With its intuitive design and time-saving functionality, Ketchup has become a go-to tool for those looking to streamline their browsing experience.
Product Positioning for an AI language platform
Neuralspace engaged me to help them position and explain their product in a clearer and simpler way. Their AI language platform performs better than many of the market incumbents however they were finding it difficult to highlight their value proposition. Over the course of 6 weeks we deep-dived into their product with the CEO, CTO and the team to distill the value and come up with a positioning which they could use. This new positioning was then used in their pitch deck, website and all other Comms channels.
Ongoing input and advisory for Head of Product
At Onex Medical I partnered with the Co-Founder/Head of Product to assist with the daily challenges of their Product function. Supported the co-founder with defining the roadmap, assisted with defining the team structure and ways of working as a remote team, cross functional alignment, and how to prioritise based on OKRs and goals. Throughout this 3-month engagement the founder became more confident to lead the Product organisation. The engagement continued as monthly checkins to assist with any new challenges.
Positioning and Advisory for a fitness platform
Clarified the product vision and worked with the founder of Duxata to be able to communicate it effectively to customers and investors. Before working together, Duxata struggled to differentiate itself from the established competition in the fitness and coaching space and was struggling to gain traction. The new positioning and messaging were used on the new website, and eventually a targeted VC deck that clearly communicated the opportunity, leading to more effective conversations with customers and exciting investors to invest.
New product direction for a relationships app
WeConcile worked with me to improve their mobile app aimed at improving relationships. Together, we found the unique positioning and messaging to explain the product, developed an effective elevator pitch, and prioritized the roadmap. They even rebuilt their pitch deck from the ground up during our engagement. I also provided guidance on a potential new direction for the product aimed at B2B. The founders were delighted with the work done and the clear focus on the roadmap.
PS: You are a true inspiration to the Product geek inside me!
Strategic direction and readiness to raise funds
Worked as a Lead Mentor to early-stage startups forming part of the accelerator. Deep-dived into their ongoing challenges of building their companies and their products. Also prepared the startups for Demo Day where at the end of the program they got to pitch in front of investors to raise a next round. Acted very closely with founders through their Product challenges, Customer Flows, Positioning and Pitch Decks. Advised over 40 Startups across multiple countries who raised multiple millions in funding after working together.
Coaching and mentoring for Product Managers
Provided Startup mentoring and product advisory for Product managers and Founders. Most of my focus at ProductMentors was on junior PMs helping them through the challenges of a new role and scaling their existing role and influence. Worked with various PMs on their 90-day strategy in a new job and mentored them in getting started for success. Other areas explored were how to manage the PM relationship with a Founder, interactions between the different functions of Product, Tech, Design, Data and Marketing, setting up Product Strategy as the first PM on a team and putting together a go-to-market strategy.
Messaging and UX flows in preparation for growth
Detailed Eventornado’s Positioning and Messaging together with the Co-Founders. Defined their product strategy, ideal customer profile, competition, pricing and clarified their USPs to explain what they offer in a simple and clear way. Delivered the new website UX flows with the redesigned positioning ready for their UI designer. This led to the team redoing their full website with the new messaging and preparing them for the next phase of growth.
Defining a new service for SaaS companies
The CEO of an agency wanted to launch a new company dedicated to servicing SaaS startups. The team was struggling with communicating clearly the value they provide. Together we worked on positioning, product definition, messaging and the ideal customer profile. Once the team was clear and more comfortable with the positioning, we defined their 5 year vision and the strategy to get them there. The new product was then quickly launched to get interest from prospective clients.
Before working with Matthew we were struggling with communicating clearly the value we provide. After, I felt that we have more clarity on how and where we should communicate with the audience. We worked together on our 5 year vision and the strategy to get there.
Very glad we took the time to do it, it was very helpful for us to start planning this. Also, the way he presents his work makes the whole thing even better!
A new team and a new Mobile App
Vision and Strategy to guide company decisions
Put together and launched a digital strategy and 5-year vision for Vodafone Malta, addressing customer pain points and anticipating market trends. The strategy included five pillars: omnichannel service and sales, digital products and data, personalized marketing and customer relationship management, paperless processes with AI and automation, and re-imagined office space and employee experiences. Acted as a digital evangelist to successfully introduce and implement the strategy company-wide.
Enabling website and app for customer support
Led the cross-functional team that reduced calls to a call center by 13.7% and contact frequency by 29% in one year. by implementing strategies across the company. These included improving website and mobile capabilities, targeted CRM campaigns, agent training, and back-end process improvements. By enabling self-care functionality and improving agent training, we were able to significantly decrease call volume and improve the customer experience.
Business segment growth
Market growth for Niche Markets. Managed the product roadmap and drove growth for youth, student, international, and other niche markets. This resulted in a 35% increase in the segment and a 31-point improvement in the NPS score. This included managing the growth of new lines and migrations from competitors, as well as targeting tourists and international calling. Also increase the segment’s product offerings and marketing efforts to attract and retain customers in these niche markets.
Resume
Let’s connect!
Matthew showed outstanding knowledge and abilities to simplify and clarify NeuralSpace’s product. Although we communicated our solution in the most technical language, he quickly understood what we do and helped us to clarify it. Overall, I can highly recommend working with Matthew.
How I help startups grow
Product Vision and Strategy
Product Organization structure
Roadmapping and Prioritization
Product-led growth
GTM strategy
Coaching and Mentoring
What they say about working together
Really enjoyed working with you and am especially pleased with the results. I’ll let you know once launched. :)
You had shared invaluable information regarding our business. We are now fundraising and receiving great responses from angels and VCs in the region.
Ambreen Khan
Founder and CEO, Meat-o-door
Matthew has been a great mentor for us. He took the time to understand our product, our goals and our technology. He helped us explain our ideas in a simple way and gave valuable feedback as well.
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