5 things every PM should know
As a Product Manager, you’re an integral part of the business. You’re responsible for building products and putting together a great team. You need to know how to impact the business and use data. What does all of this mean? Well, let’s break it...
Should we use NPS?
This question keeps cropping up on calls I have with startups looking to improve their user’s experience… and I have a somewhat love-hate relationship with NPS. Let’s first go through why I don’t like NPS. Why I don’t like NPS 1....