On keeping happy customers

Matthew Zammit

Nov 30, 2020

You spend half your budget on acquiring customers

but to be successful you need to keep them… and keep them happy

Happy customers will spend more each month and will keep buying from you

If they are upset, or not seeing value, they’ll cancel, quickly.

One way to keep our users happy is to continuously keep showing the value they’re getting throughout our website/product/app. ✅

Another is to check in on them throughout their lifecycle… you know, speaking to our users is actually useful! 😅

👉👉 What are your plans for the upcoming week to keep your users happy and in turn improve your retention rate?

It’s not as complex as it might seem at first but it’s one of the most useful things you need to do.

Get in touch if you need some help 🤘

Apply for a free consultation